Privacy Policy

Effective Date: March 24, 2026

TrueCraft Construction Group ("we," "our," or "us") values your privacy and is committed to protecting your information. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website or services.

What Information We Collect

We may collect the following personal information when you submit a form, request an estimate, or contact us:

  • Full name
  • Phone number
  • Email address
  • Home or project address
  • Project details and description

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Provide estimates
  • Schedule appointments
  • Send project updates and follow-ups
  • Communicate with you regarding services you requested

We do not use your information for unsolicited marketing or sell it to third parties.

SMS / Text Messaging Opt-In Details

By providing your phone number and submitting a form on our website, you expressly consent to receive SMS text messages from TrueCraft Construction Group regarding your inquiry, appointments, estimates, and project updates.

Our SMS program is used solely for customer service and transactional communication — including responses to inquiries, appointment scheduling, estimate delivery, and project updates. No promotional or marketing messages will be sent via SMS.

  • Message frequency varies depending on your interaction with our services
  • Message and data rates may apply
  • Reply STOP at any time to opt out — you will receive no further SMS messages
  • Reply HELP for assistance

For support, reply HELP or contact us at info@tcgbuilt.com or (516) 330-9307.

No Sharing: No mobile opt-in data, phone numbers, or SMS consent information will be shared with, sold to, or used by any third parties or affiliates for marketing or any other purposes. SMS opt-in data is strictly confidential and used only by TrueCraft Construction Group to communicate with you regarding your requested services.

Cookies & Tracking Information

Our website may use basic cookies or third-party tracking tools (such as Google Analytics) to improve user experience, measure site traffic, and analyze how visitors interact with our website. You may disable cookies through your browser settings at any time.

Data Security Practices

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

User Rights — Unsubscribe, Update, or Delete Your Information

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections or updates to your information
  • Request deletion of your personal information
  • Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at info@tcgbuilt.com.

Contact

TrueCraft Construction Group
Long Island & New York City, NY
Email: info@tcgbuilt.com
Phone: (516) 330-9307

View Terms of Service →