Terms of Service
Effective Date: March 24, 2026
By using this website or submitting your information, you agree to the following terms. Please read them carefully before using our services.
Services
TrueCraft Construction Group provides construction, masonry, patio, driveway, and related residential and commercial services across Long Island and New York City.
SMS Program Description & Messaging Use Cases
By submitting your information on our website, you agree to receive communication via phone, email, or SMS from TrueCraft Construction Group.
Our SMS messaging program is used solely for customer service and transactional communication, including:
- Responses to your service inquiry
- Estimate details and follow-ups
- Appointment scheduling and confirmations
- Project status updates
Users will not receive promotional or marketing messages via SMS. Messages are conversational and directly related to your requested services.
Instructions to Opt-Out (Text STOP)
You may opt out of SMS communications at any time by replying STOP to any message you receive from us. Upon receiving your STOP request, we will send a one-time confirmation message and no further SMS messages will be sent to your number.
Support Contact Information
For help or support with our SMS program, reply HELP to any message or contact us directly:
- Email: info@tcgbuilt.com
- Phone: (516) 330-9307
Message & Data Rates Disclosure
Message frequency varies depending on your interaction with our services. Message and data rates may apply depending on your mobile carrier and plan. TrueCraft Construction Group is not responsible for any charges incurred from your mobile carrier.
Carrier Liability Disclaimer
Carriers (such as AT&T, Verizon, T-Mobile, etc.) are not liable for delayed or undelivered messages. Message delivery is subject to the terms and network availability of your mobile carrier. TrueCraft Construction Group does not guarantee delivery of SMS messages.
Age Restriction (18+)
By using our website or submitting your information, you confirm that you are at least 18 years of age or have the express permission of a parent or legal guardian to use this service. Our services and SMS communications are not directed at individuals under 18.
Estimates
All estimates are based on information provided and may change after on-site evaluation. Submitting a form does not constitute a binding contract or guarantee of service or pricing.
No Guarantee
Submitting a form does not guarantee service, scheduling, or availability. All projects are subject to scope confirmation and written agreement.
Liability
We are not responsible for delays or issues beyond our reasonable control, including weather, material shortages, permit delays, or other unforeseen conditions.
Contact Information
TrueCraft Construction Group
Long Island & New York City, NY
Email: info@tcgbuilt.com
Phone: (516) 330-9307
Privacy Policy
Please refer to our Privacy Policy for full details on how your data is collected, used, and protected — including our SMS opt-in practices and no-sharing policy.